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Free Training

Tobago Industry Customer Service Training (TICST)

Take the first step to achieve customer service excellence in your workplace and community!

Featured Courses:

Event Design Essentials

Event Management skills are key to any successful event. In this mini-series, let’s help you to gain an understanding of the foundation and principles of event management and how you can achieve successful outcomes by planning effectively, managing your team and adding service value to your family, friends and customers.

The Art of Laminated Pastry

Improve  your baking skills and learn how to work with different types of Pastries, Pies and Croissants. Gain understanding of the ingredients, techniques and methods used to achieve perfect results.

Bartending & Mixology

Increase  your skills  as a mixologist.  Learn the key principles for operating efficiently as a bartender within the hospitality industry. Acquire a solid foundation in bartending and mixology to become more marketable or  build  a profitable business venture. Please Note: This course will have both theoretical and practical components with the theoretical sessions being completed online.