Please download and use as necessary.  Resources include Workbooks, Worksheets, Handouts, Order Form and Guides.

These materials were intentionally designed by Uplifting Service to provide support to a spectrum of learners and to be flexible, recognising that people who participate in these workshops may have a variety of knowledge about customer service.

These resources are also made available in Google Docs for maximum adaptability, and licensed by Uplifting Service. All copyrights and intellectual property principles should be observed.

For further information, please email us training.admin@thti.edu.tt.