Workshop Booking Form

WORKSHOP BOOKING FORM

TOBAGO INDUSTRY CUSTOMER SERVICE TRAINING PROGRAMME

Please use this booking form to schedule your workshop if you are authorised to schedule training for your company.

Thank you for your response. Please use this  Group Registration Form to resubmit.

Thank you for your response. Please contact customer.service@thti.edu.tt to verify your participant listing.

0

Note: For groups less than 20 persons workshop locations will be limited to Online (Via Google Meet), THTI Campus and/or Community Center only.

WORKSHOP 1: The Six Levels of Service

WORKSHOP 2:  4CV and BSR

"The Four Categories of Value" and "Bounce! With Service Recovery"

WORKSHOP 3: YPP and TPR 

"Your Perception Points" and "Take Personal Responsibility"

Company Representative Contact Details:

This person will be our main point of contact for this company in terms of confirming workshop bookings.