Quality Customer Service Short Course

Raise the level of professionalism in your business or organization and meet the highest level of customer service with quality training from THTI:

  • Achieve Customer Satisfaction
  • Increase Team Productivity
  • Adaptable workshops tailored to YOUR NEEDS

Flexible Training Options: Contact us for specific needs

  • On Campus, Online and On-Site
  • Full Day Session (9:00am – 4:00pm) – One Day
  • Morning Session (9:00am – 12:00pm) – Two Days
  • Afternoon Session (1:00pm – 4:00pm) – Two Days
  • Evening Session (5:00pm – 7:00pm) – Three Days

TRAINING TOPICS

  • Learn the Importance and Benefits of First Impression
  • Understand the Customer and Customer Service
  • Establish Effective Customer Contact
  • Explore Customer Friendly Attitudes and Personalities
  • Develop Good Service Habits
  • Cultivate Professionalism
  • Manage Your Professional Image and MUCH MORE!

Certificate Issued: Certificate of  Participation

Accepting Applications:  Online evening classes. Registration Fee: $297

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