News / Relaunch of the Six Levels of Service Customer Service Training

Relaunch of the Six Levels of Service Customer Service Training

We are excited to announce the relaunch of our renowned Six Levels of Service customer service training, hosted by the Tobago Hospitality and Tourism Institute, Tobago Beyond, Uplifting Service, and Yes Careers. This comprehensive programme, known as the Tobago Industry Customer Service Training (TICST), is designed to equip participants with world-class skills in delivering exceptional customer service.

1. Elevate Your Customer Service Skills

TICST offers certified training by Uplifting Service, an international award-winning leader in the customer service industry. This collaboration ensures that participants receive top-tier education and practical knowledge, empowering them to excel in their workplaces, businesses, and communities.

2. Why enrol in TICST?

1. Internationally Recognized Certification: Gain a prestigious certification that is recognized worldwide, enhancing your professional credentials.

2. Expert Training: Learn from industry experts with a proven track record in customer service excellence.

3. Comprehensive Curriculum: The programme covers six levels of service, providing a thorough understanding of the principles and practices that lead to outstanding customer experiences.

4. Practical Skills Development: Engage in interactive sessions and hands-on activities designed to develop practical skills that can be immediately applied in real-world scenarios.

5. Networking Opportunities: Connect with like-minded professionals and industry leaders, expanding your professional network.

3. What You Will Learn

Theresa Woods and Earlyn Craig have taken on the pivotal roles of coordinators for the Tobago Industry Customer Service Training (TICST) programme. With their extensive backgrounds in hospitality and training, they are poised to lead this comprehensive six-level service certification programme. Under their guidance, TICST aims to elevate customer service standards across Tobago, leveraging the certified expertise of Uplifting Service to ensure participants gain valuable skills that will enhance their professional performance and contribute to the island’s reputation for exceptional hospitality.

4. Take the First Step Towards Excellence

By enrolling in TICST, you are taking the first step towards mastering customer service excellence. Whether you are an individual looking to enhance your skills or a business aiming to uplift your service standards, this program is designed to help you achieve your goals.

5. Enrollment Details

For more information and to enroll in the Tobago Industry Customer Service Training (TICST), please click the link. Spaces are limited, so register today to secure your spot!

Let’s uplift our service standards together and make a lasting impact in the customer service industry. We look forward to seeing you at the training!

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